Frequently Asked Questions (FAQ)

If you don't find the answer you're looking for here - We love to talk to our customers!  Give us a call 832.661.1495


Can the PC REPAIR SHOP repair Laptops?

Yes - Our PC Repair Shop can repair, configure, and setup laptops, desktops, workstations of all kinds. 


Is it required to Schedule Appointment online?

It's not required, however, it helps us manage workflow and keeps things moving quickly. We want to give you the utmost attention when we get to your scheduled time. 


How long do repairs take?

Almost all repairs can be completed within the 1-3 hour range. Some repairs and/or troubleshooting may take longer depending on the scenario (Part replacements, multiple issues, software updates.) 


Is there a warranty with repairs?

Yes - Our PC Repair Shop offers a 30 day guarantee on repairs. If you run into the same problem within the 30 day warranty, call us immediately and we will fix it for free. Keep in mind, warranty does not cover things like water damage, broken screens, any other physical damage. 


What are the benefits of Social Media Marketing?

SMM is great for business that want extra exposure. It's the new age business card and another way to show off your products & services. The more people you reach, the more chatter you get, the more people interact with your business leading to potentially new customers.


How do I schedule for service?

There are plenty of ways to schedule for service. You can submit an online request for service. The blue button at the bottom of your screen labeled 'Contact' allows you schedule an appointment. Please let us know if you prefer to drop off your device or would like a mobile tech to visit you at the scheduled time. You can also call 832.661.1495 and someone will be happy to make arrangements with you.